Tell the truth.
If your device isn't worth repairing, we say so. If we don't know what's wrong, we say that too. The diagnostic is free precisely so we have no incentive to oversell.
A real shop on Matheson Boulevard. Real techs at a real bench. Real warranties on real repairs. The boring stuff matters when it's your phone.
Fix It Lads opened because too many people in the GTA were being told their device was "unfixable" when it wasn't. Or being charged $400 for a $90 part. Or being asked to leave their phone for two weeks for what should be a same-day repair.
So we built a bench. A real one. ESD-safe, microscope-equipped, with the gear most chain stores don't bother investing in. We learned to do the work others outsource — board-level repair, microsoldering, water-damage rescue — and we charge fair, fixed prices for it.
Today the shop runs out of Unit 202 at 120 Matheson Blvd East, just off the QEW. We've handled over 3,000 devices and counting. Most repairs go out the door same-day. A few take a week. None take two without a real reason.
"The point of the shop is simple: tell the truth, do the work, and stand behind it for ninety days. Most days that's enough.
If your device isn't worth repairing, we say so. If we don't know what's wrong, we say that too. The diagnostic is free precisely so we have no incentive to oversell.
OEM parts when available. ESD-safe bench. Microscope for board-level repair. Torque specs followed to the gram. Twenty-two-point QC check before anything leaves.
Ninety days on parts AND workmanship. If our repair fails on its own, we redo it free. No fine print, no "depends what caused it" — if we touched it, we own it.
Stylized illustrations of our shop — come see the real thing in person at 120 Matheson Blvd East, Mississauga, Mon–Fri 9am–6pm.
120 Matheson Blvd E
Unit 202
Mississauga, ON
Mon – Fri · 9am – 6pm
Closed weekends
Free diagnostic. Fixed quote. 90-day warranty. That's the whole pitch.